Privacy policy

Understanding Our Privacy Policy 

H&S Stone prioritizes transparency and integrity when it comes to handling your personal information. We understand the importance of protecting your data and ensuring that you feel secure when interacting with us online. 

Changes to Our Policy

As part of this commitment, we continuously review and update our privacy policy to reflect the evolving landscape of data protection laws and best practices. If there are any significant changes to our policy, we make sure to communicate them clearly on our website and may reach out to you directly to keep you informed. It’s essential for us that you feel confident and informed about how we collect, use, and protect your information.

Who We Are

H&S Stone stands as a premier distributor of premium quartz on a global scale. If you ever have any questions or concerns about how your data is being handled, we encourage you to reach out to us using the contact details provided on our website. Whether you prefer to give us a call, send us an email, or write to us, we are here to address your inquiries and provide you with the assistance you need to feel secure in your interactions with us.

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– Email: [INSERT]

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What Information We Collect

When you engage with our website or submit information through our online forms, we collect only the necessary details required to fulfill your requests and enhance your experience with our products and services. This includes basic contact information such as your name, address, email, and telephone number, along with specific details related to products. We want to ensure that the information we gather is relevant and serves a clear purpose in delivering the quality service you expect from us.

How We Use Your Information

We use your information to:

– Respond to your queries

– Inform you about new products, special offers, and events

– Activate your warranty

– Provide legal updates

– Request your feedback through surveys

– Analyze website usage to improve our services

We only use your information for the purposes you provided it, and we’ll ask for additional consent if needed.

Cookies and Website Usage

We use cookies to improve your website experience and analyze user behavior. Some third-party services we use may also use cookies, but we don’t control them. These cookies help us optimize your browsing experience and tailor our services to better meet your needs. While we may use third-party services that employ cookies on their own platforms, we want to assure you that we do not have access to or control over these cookies. Your privacy and security are paramount, and we take all necessary measures to ensure that your data is protected against unauthorized access or misuse.

Data Security

We store your data securely on servers provided by our hosting provider and regularly review our security measures. However, no online transmission is 100% secure. Our team members undergo comprehensive training to ensure they understand the importance of handling your data securely and responsibly. 

While we strive to maintain the highest standards of data security, we also recognize that no system is entirely foolproof. As such, we cannot guarantee that information transmitted over the internet is 100% secure, but we take every precaution to mitigate risks and protect your privacy to the best of our abilities.

Who Has Access to Your Information

Besides our staff, only necessary third parties like mailing services or event partners have access to your data, and we ensure they protect it.

We keep your data for a reasonable period, usually two years, and may ask you to renew your consent periodically.

Your Rights

You have the right to request details of your information, request corrections, erasure, restrict processing, or data portability. Contact us to exercise these rights.

Complaints

If you’re unhappy with how we handle your information, you can complain to the Information Commissioner’s Office. For more details, visit our website.